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PCA Helpline
For immediate assistance, call 215-765-9040 or email AskHelpline@pcacares.org
Our team is available to support you.
PCA's Older Adult Protective Services
PCA's Older Adult Protective Services (OAPS) team helps to detect, prevent and protect older Philadelphians from all forms of abuse, including physical, sexual and psychological abuse; self-neglect or neglect by a caregiver; and financial exploitation. Intake workers are available 24 hours a day to provide intake, investigation, assessment, care planning and crisis resolution. Reports of suspected abuse may be made confidentially 24/7 by anyone, including the older adult in need.
To make a report of suspected abuse or neglect 24/7, call 215-765-9040.
Request Assessment
This option is intended for medical and aging network professionals who are making referrals for PCA services on behalf of their older adult patients or clients.
To make a referral, please email: assessment@pcacares.org. Our team will follow up within 24 hours.
Do not use this email to report older adult abuse. Reports of abuse can be made 24/7 by calling 215-765-9040.
