Care Management

PCA provides high-quality care management for the OPTIONS program, which helps older adults age in place. Care management ensures that individuals receive the support they need to navigate the challenges of daily living. These support services are designed to address the unique needs of each person in their home, helping to prevent unnecessary hospitalization and institutional care. PCA’s care managers assist individuals in coordinating home and community-based services, allowing them to age gracefully in their homes.

OPTIONS Care Management services include:

• Assessments
• Care Planning
• Resources and Referrals
• Problem Solving
• Advocacy
• Crisis Intervention

Using person-centered and strengths-based approaches, PCA care managers empower individuals and their caregivers to make informed decisions and participate fully in the care planning process. They offer choices in services and available providers to support the individual at their highest level of functioning. As an individual’s needs change, care managers help to add or adjust services to meet emerging needs.

Services and Supports Available through OPTIONS program include:

• Personal Care
• Respite
• Home Delivered Meals
• Older Adult Daily Living Services
• Durable Medical Equipment & Supplies
• Emergency Response System
• Extermination
• Home Modifications & Accessibility Adaptations

What is the OPTIONS program?

OPTIONS is a program that allows individuals to receive services and supports in their homes and communities. Funded primarily through the Aging Block Grant, the OPTIONS Program serves individuals who are either functionally or financially ineligible for Medical Assistance (Medicaid) Long-Term Services and Supports, such as Community HealthChoices (CHC) or Living Independence for the Elderly (LIFE) program. OPTIONS services are provided to eligible older adults age 60 and older to assist them in maintaining independence at the highest level of functioning in the community. These services include personal care support for daily activities (such as bathing, dressing, and grooming), older adult daily living services, home-delivered meals, and home modifications and accessibility adaptations. Additionally, OPTIONS provides medical equipment and supplies. All other financial resources (individual, local, state and/or federal) will be considered and utilized before OPTIONS services are provided.

To qualify for the OPTIONS program, participants must:

• Be age 60 or older
• Be a Pennsylvania resident
• Be a U.S. citizen or lawful permanent resident
• Require some degree of assistance in regard to physical and/or mental status that impacts daily functioning